As a Harris County, Texas based company, we serve all of Houston and surrounding zip codes up to 70 miles.
Calculate delivery fees here
Simply visit our Contact page and complete the applicable contact form. Once we recieve your request, you'll recieve an email to schedule a discovery call with us. A quote or proposal will be prepared and sent via email with steps to secure your event with us.
You can also visit our shop to place ready to go orders that can be picked up or delivered.
To avoid disappointment of not having your event date or items available , we suggest you contact us once you have secured your venue or at least 2 weeks prior to event date.
Once your order is finalized, an invoice is emailed. Payment can be made as follows:
FOR INDIVIDUALS - The 50% deposit can be made online via credit/debit card.
We are able to accept other forms of payment like Zelle Transfer, Venmo, Cashapp, Apple pay upon request. A signed service agreement is required to secure your reservation for installation services that includes rental. The balance is payable no later than the 7 days before your event or day of if paying in cash.
FOR SCHOOLS, NON-PROFITS, AND CORPORATIONS,We accept Credit/Debit, we understand a check may need to be processed for payment. If a payment cannot be made before the event date, a signed contract will be required
Client maintains the right to cancel at any time before the delivery or event date whichever come first date however, a cancellation fee will apply. Refunds will be calculated based on items purchased specifically for your event (including but not limited to custom balloons or accessories if applicable) as well as accumulated time invested in your event (including but limited to the site visit, etc.). Refunds must be requested in writing by email ONLY and will be processed within 14 business days from the time of receipt of the request. Refunds total will be considered as follows:
The Service Retainer is non-refundable, but can be transferred to another agreed future date.
Refunds requested more than 3 weeks to the event: total monies paid minus retainer.
Refunds requested less than 3 weeks to the event: a maximum of 50% of the total balance is refundable.
No refund will be made after delivery has been made or accepted.
Please refer to our terms of service and contract for more information
A non refundable 50% service retainer is required for your date to be reserved. A signed service agreement is required for all rentals items to secure your reservation. The balance is payable no later than the 7 days before your event or day of if paying in cash.
Yes, we can provide an onsite consultation for a $50 per visit. This fee is applied to your final invoice when you book your event with us. You can also take pictures, video and measurements and email or text them to us at no cost.